{"id":2799,"date":"2025-01-31T10:49:05","date_gmt":"2025-01-31T09:49:05","guid":{"rendered":"https:\/\/www.sostyres.international\/?p=2799"},"modified":"2025-01-31T11:56:14","modified_gmt":"2025-01-31T10:56:14","slug":"entrevista-con-stefano-calanna-palmeri-neumaticos-catania","status":"publish","type":"post","link":"https:\/\/www.sostyres.international\/es\/entrevista-con-stefano-calanna-palmeri-neumaticos-catania\/","title":{"rendered":"ENTREVISTA CON STEFANO CALANNA, PALMERI NEUM\u00c1TICOS CATANIA"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column width=\u00bb1\/2&#8243;][vc_column_text css_animation=\u00bbfadeInLeft\u00bb css=\u00bb\u00bb]<span style=\"font-weight: 400;\">Para la columna \u00abentrevista con los colaboradores de Sos Tyres International\u00bb, esta vez estamos encantados de contarles la historia de uno de nuestros colaboradores m\u00e1s preciados: Stefano Calanna, de Palmeri Pneumatici. Nacido y criado en Catania, el protagonista de este mes lleva nada menos que 27 a\u00f1os en el negocio de los neum\u00e1ticos y ha dedicado toda su carrera a garantizar el m\u00e1ximo apoyo a todos sus clientes.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Stefano tiene una trayectoria diferente a la de muchos: inmediatamente despu\u00e9s de obtener su diploma en contabilidad, empez\u00f3 a trabajar en la administraci\u00f3n comercial de Palmeri Pneumatici; la empresa, fundada por el \u00abCavaliere\u00bb Giovanni Palmeri en 1962, ya era entonces sin\u00f3nimo de eficacia y calidad. Con el tiempo, la empresa sigui\u00f3 creciendo, gracias tambi\u00e9n a los hijos del Cavaliere, que ampliaron y desarrollaron la idea del fundador.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">En 2018, el equipo fund\u00f3 Fleet Assistance &#8211; Assistenza Diversa. Al principio, el servicio era de guardia y ten\u00eda como objetivo resolver problemas repentinos en los veh\u00edculos de los clientes. Hoy, sin embargo, cada cliente tiene un operador dedicado que se encarga de las inspecciones diarias y, si es necesario, de solucionar las aver\u00edas de los veh\u00edculos.<\/span>[\/vc_column_text][\/vc_column][vc_column width=\u00bb1\/2&#8243;][vc_column_text css_animation=\u00bbfadeInRight\u00bb css=\u00bb\u00bb]<span style=\"font-weight: 400;\">Adem\u00e1s, la empresa env\u00eda un informe anual al cliente que incluye informaci\u00f3n detallada sobre las operaciones realizadas, los neum\u00e1ticos reparados y los problemas evitados, dando as\u00ed al cliente un control total sobre la gesti\u00f3n de la flota.\u00a0<\/span><span style=\"font-weight: 400;\">En un sector en constante evoluci\u00f3n, la formaci\u00f3n es crucial, especialmente para el servicio de camiones de servicio. Los operadores de camiones de servicio (OCS &#8211; Operatori Camionette Service) participan regularmente en reuniones con el equipo de ventas de los distintos puntos de venta, con el fin de prestar siempre un servicio seguro y eficaz y de debatir los resultados y los nuevos retos.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Calanna ha vivido directamente y contribuido activamente al crecimiento de Palmeri Pneumatici, que hoy cuenta con tres puntos de venta y setenta empleados. El lema del equipo es \u00abNunca digas que no al cliente\u00bb; cada dificultad se convierte en una oportunidad para demostrar el valor del servicio ofrecido y garantizar la satisfacci\u00f3n del cliente. La relaci\u00f3n de confianza con el cliente es un valor construido a lo largo del tiempo con compromiso y profesionalidad, cuyos resultados son incuestionables hoy en d\u00eda. En la realidad personal y laboral de Stefano Calanna conviven la dedicaci\u00f3n, la pasi\u00f3n y la competencia con una propensi\u00f3n al compromiso social y la solidaridad y un inmenso amor por su ciudad.<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_raw_html css=\u00bb\u00bb]JTNDaWZyYW1lJTIwJTIwd2lkdGglM0QlMjIxMDAlMjUlMjIlMjBoZWlnaHQlM0QlMjI0MDBweCUzQiUyMiUyMCUwQXNyYyUzRCUyMmh0dHBzJTNBJTJGJTJGdmlkZW8ud2l4c3RhdGljLmNvbSUyRnZpZGVvJTJGYjMzODBhXzdlMDBmMmEwYjU4YTQ5MTg5OTQzNWVhYmE1OGQyN2I4JTJGMTA4MHAlMkZtcDQlMkZmaWxlLm1wNCUyMiUyMGFsbG93JTNEJTI3YXV0b3BsYXklMjclMEFmcmFtZWJvcmRlciUzRCUyMjAlMjIlMjBhbGxvd2Z1bGxzY3JlZW4lM0UlM0MlMkZpZnJhbWUlM0U=[\/vc_raw_html][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Para la columna \u00abentrevista con los colaboradores de Sos Tyres International\u00bb<\/p>\n","protected":false},"author":1,"featured_media":2786,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_joinchat":[],"footnotes":""},"categories":[24],"tags":[],"class_list":["post-2799","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-excursiones"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>ENTREVISTA CON STEFANO CALANNA, PALMERI NEUM\u00c1TICOS CATANIA - Sos Tyres International<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sostyres.international\/es\/entrevista-con-stefano-calanna-palmeri-neumaticos-catania\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" 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